Interplay Learning Delivers Robust Appliances Catalog with New Hands-On 3D Simulations to Help Maintenance Technicians Master Troubleshooting and Repair Appliances Quickly

Austin, Texas – June 22, 2022

New and enhanced catalog features 34 courses, 50+ hours of training, and 3D and VR-based simulations.

Interplay Learning, the leading global provider of online and VR training for the essential skilled trades, announced today the completion of its new Appliances Catalog, including its newest 3D and VR-based simulation course on Washer Diagnostics. Interplay’s comprehensive Appliances Catalog provides an in-depth look at feature sets and basic operation principles, while also teaching technicians the most efficient way to diagnose and troubleshoot issues on a wide variety of appliances.

The 34 online courses in the Appliances catalog are all available on-demand and can be taken at any time. Powered by Interplay’s leading skilled trades training platform, the interactive and immersive courses feature highly realistic “field-like” 3D and VR simulations, videos, and knowledge checks. This method of learning enables technicians to efficiently troubleshoot and repair the appliances they are most likely to encounter on a daily basis, while greatly reducing costly callbacks and ticket times.

The newly completed catalog covers troubleshooting and repair of ranges, microwaves, electric water heaters, cooktop appliances, dryers, plumbing, gas water heaters, refrigerators and more. The recently introduced Washer Diagnostics course provides a 3D simulation-based, step-by-step walkthrough of how to diagnose and repair 19 common washer problems. It also provides various malfunctioning washer scenarios in a fun, interactive and effective presentation. Its popular companion course, Dishwasher Troubleshooting, walks techs through eight common problems and helps them troubleshoot and repair each one in safe, “hands-on” simulations. This course covers drain and power out, as well as faulty display board and door switch.

Interplay’s standardized, scalable on-demand Appliances catalog trains new techs faster while also upskilling more experienced techs, thereby enhancing their career advancement opportunities. The new Appliance Catalog can be paired easily with Interplay’s full multi-family maintenance technician training to deliver more well-rounded maintenance technicians who can repair appliances faster and solve a wide range of problems in the field. Better trained techs help property management companies reduce make-ready bottlenecks, resident turnover, maintenance stress, outsourcing costs, and increase resident satisfaction.

“We’re excited about the tremendous ROI that Interplay’s Appliances Catalog delivers to multi-family property management companies,” said Doug Donovan, Founder and CEO of Interplay Learning. “Techs transitioning into maintenance roles sometimes lack the ability to diagnose and troubleshoot appliances, but our training can help fill that gap quickly. We go well beyond questionable YouTube repair videos. Instead, we fully immerse techs in a fun and realistic 3D and VR experience that delivers the highest quality training taught by top subject matter experts. We also make it easy to assess technicians’ skills, test knowledge retention, and track progress every step of the way.” 

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About Interplay Learning

Since 2016, Austin-based Interplay Learning has been building better training, better careers and better lives for its customers and their employees. Its award-winning online and VR training for the essential skilled trades, including HVAC, Plumbing, Electrical, Solar, Multi-Family Maintenance and Facilities Maintenance workforces, is scalable and more effective than traditional training methods. By leveraging immersive learning technology, Interplay’s customers are able to train and practice hands-on learning from a desktop, phone, tablet or in virtual reality. The result is a highly trained employee who is job-ready in weeks, not years. Its digital learning platform, SkillMill, conveniently turns any space into a training lab with its short video courses, 3D simulations, knowledge checks, coaching, and connectivity. Recent accolades include recognition by Fast Company’s World Changing Ideas Awards in the Education, General Excellence and On the Rise categories. Welcome to the next generation of the skilled labor workforce.