Privacy Policy

Introduction

Interplay Learning, Inc. (“Interplay Learning,” “we,” “our,” or “us”) is committed to safeguarding the privacy and security of all personal data collected, processed, and stored through our services. This Privacy Policy outlines the nature of data we collect, the legal basis for its processing, and the measures we take to protect it, in accordance with applicable data protection laws.

Scope

This Privacy Policy applies to all users, clients, employees, and third parties who interact with Interplay Learning’s platforms, services, and related tools, including but not limited to our website, mobile applications, and third-party integrations.

Information Collection and Use

We collect personally identifiable information  and non-personally identifiable information  necessary for the provision and enhancement of our services. Information collected includes, but is not limited to:

• Full name, User ID, and email address
• User account details and login credentials
• Training records, performance data, and assessment results
• IP addresses, device information, and browsing behavior

Data is collected for specific purposes, including user authentication, personalized training experiences, technical support, service improvements, and compliance with legal obligations. Clients can choose to anonymize end-user names and email addresses. This enhances client/end-user confidentiality by eliminating the collection and storage of qualified personally identifiable information  in our environment.

Log Data

Whenever you use our Service, and in the event of an application error, we may collect data and information (through third-party services) referred to as Log Data.

This Log Data may include, but is not limited to:

• Your device’s Internet Protocol (IP) address
• Device name and model
• Operating system version
• App configuration details at the time of the error
• The time and date of your use of the Service
• Diagnostic data and usage statistics

This information is collected to improve system stability, diagnose issues, and enhance user experience. Log Data is treated with the same security and confidentiality standards as other collected personal data.

Data Anonymization and De-identification

Where feasible, and pursuant to ninety (90) days’ written notice, user personally identifiable data is anonymized and de-identified to protect individual privacy. Anonymized data is used for analytical purposes, product improvements, and research while ensuring it cannot be traced back to any individual user.

Third-Party Service Providers

We engage third-party service providers, listed below, for secure data hosting and processing. All third-party vendors are subject to rigorous due diligence and are contractually obligated to uphold data privacy and security standards in accordance with this policy.

Data Security

We implement comprehensive security measures to safeguard data, including:

• Encryption: AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
• Access Controls: Role-based access with multi-factor authentication (MFA).
• Regular Security Audits: Internal and third-party audits to assess vulnerabilities.
• Incident Response Plan: Established protocols for breach detection, containment, and notification.

Data Retention and Deletion

Personally identifiable information is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Users can request the deletion of their personally identifiable information by contacting support@interplaylearning.com, subject to legal retention requirements.

Cookies and Tracking Technologies

Our website and services utilize cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content. Users can manage cookie preferences through their browser settings. For detailed information, please refer to our Cookie Policy.

SMS/Text Messaging Communication

Consent to SMS Messaging:
When you provide your phone number through our website forms or other communication channels, you consent to receive SMS (text) messages from Interplay Learning, Inc. These messages may include business-related updates, promotional and personalized marketing messages, service notifications, and responses to inquiries you have submitted. We will never use SMS messaging for marketing to end users or to learners. SMS communications will be limited solely to company contacts and administrators and will include updates, notices, and information about new offerings.

How Consent Is Gathered:
Consent is obtained directly through our website or contact forms when users voluntarily provide their phone number and agree to receive text communications. Each form where phone numbers are collected includes a clear disclosure and opt-in statement.

Message Frequency and Opt-Out:
Message frequency may vary based on the nature of your interaction with Interplay Learning. Message and data rates may apply. You can stop receiving text messages at any time by replying STOP, or request assistance by replying HELP.

Privacy and Data Use:
Your phone number will only be used for business-related communications or to respond to your specific requests. Interplay Learning does not sell or share mobile numbers with third parties for marketing purposes. All phone number data is handled in accordance with this Privacy Policy.

Links to Other Sites Clause:

Our Service may contain links to external websites that are not operated by Interplay Learning. If you click on a third-party link, you will be directed to that external site. We strongly advise you to review the Privacy Policy of every site you visit. Interplay Learning has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Users will be notified of significant changes through email or platform notifications.

Security Disclaimer Update:

We value your trust in providing us your Personal Information and strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. Users are encouraged to take personal precautions to protect their information.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact: Interplay Learning, Inc. 1717 W. 6th St, STE 405, Austin, TX 78703

Email: support@interplaylearning.com

Student Data Privacy Policy

At Interplay Learning, Inc. (“Interplay,” “we,” “us,” “our”), we understand that you care about the privacy of you and your family’s data. This Student Data Privacy Policy (“Privacy Policy” or “policy”) describes how we handle data and personal information in providing Interplay’s services (“Services”) to its users and customers. All of Interplay’s systems, procedures, use of data, and Services are in accordance with the Family Education Rights and Privacy Act of 1974 (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) governing the use of student data. We may, from time to time, update this policy to address new issues or reflect changes to our Services. Please review this Privacy Policy periodically. In the event we make changes that are material to the use of personally identifiable information, then we will attempt to provide you with notice of those changes. We reserve the right to revise this policy, with such revisions effective immediately upon the posting of the revised policy. Your use of Services after such posting constitutes your acceptance of those terms as revised.   

Interplay only collects Student Data and User Data through an Agreement with a School, which Agreement governs the terms of notifying Users, Students and legal guardians of material changes to this Privacy Policy. In addition, Interplay will communicate material changes to this Privacy Policy via notification posted to this site, which notification will require affirmative consent. 

Definitions: ​

Capitalized terms not defined in this Definitions section below shall have the meaning set forth by applicable law when a citation is present.   

“Agreement” means the underlying Service Agreement and related agreements between Interplay and the School.   

“Services” means Interplay’s live streaming educational instruction services as provided to Schools, which include, but are not limited to providing virtual student instruction, feedback, and K-12 educational content.  

“School” means the local education institution, school, or school district that has purchased and is using Services pursuant to an Agreement with Interplay.  

“Student Data” means the personally identifiable information Interplay receives regarding a Student of a School. Student Data includes Student personally identifiable information, as well as other information when it is both collected and maintained on an individual level and is linked to personally identifiable information. This includes indirect identifiers, such as email addresses, IP addresses, and other information that alone or in conjunction with other information may identify a Student. 

“User” means an authenticated user of Interplay’s applications, products, websites, and services.  

Student Data Collected. Interplay receives Student Data from Schools and Users in order to provide Services under its Agreement with the School. Interplay receives personally identifiable information such as a Student’s first and last name, through information provided by the User. We receive Student Data and provide services as a “school official” as defined by FERPA, to collect, retain, use, and disclose Student Data only for or on behalf of the School for educational purposes, including the purpose of providing our services specified in an agreement with the School as the School’s “service provider.” We work with the School to assist them in privacy requests related to School Data. Please reach out to your School directly to exercise any privacy rights that may be available to you.

Interplay collects Student Data and User personally identifiable information from the School.  

Student Data we collect and store from the School includes, but is not limited to the student’s and or User’s:   

• First and last name  
• Grade level (for example: sixth grade, seventh grade, etc.)  
• User-generated content   
• Student generated content, school records, such as attendance, grades, assessments, and Individual Education Plan status, teacher comment and feedback 
• Full name, User ID, and email address
• User account details and login credentials
• Training records, performance data, and assessment results
• IP addresses, device information, and browsing behavior

How Student Data is Used. Interplay uses Student Data for educational purposes, to provide Services pursuant to an Agreement, to improve our education Services, for purposes requested by the School, as permitted by applicable law, for customer support, to enforce access and security controls, to conduct system audits. 

Interplay teachers access Student Data via our skills training instruction platform. Interplay’s teachers are able to access a Student’s personally identifiable information such as Student email addresses, Student generated content, IEP status, and first and last names in conducting assessments and in delivering instruction. Interplay’s employees only access such Student Data to the extent necessary for such teachers to provide Services under an Agreement with the School. 

Student Data Disclosed. Interplay discloses Student Data to third parties solely for the purposes of providing Services pursuant to an Agreement, as directed by the School, or as required by law. Student Data is disclosed under the following circumstances: 

• To Users of the School authorized to access such Student Data for the provision of Services. 
• To Interplay’s service providers, subprocessors, or vendors with a legitimate need to access such Student Data in order to provide Services under the Agreement. 
• As permitted by applicable law, in responses to legal requests or pursuant to government proceedings 
• To Interplay’s successor entity in the event of a merger or acquisition by another entity, provided that the successor entity will follow the same commitments as provided in this Privacy Policy and will adhere to standards no less stringent than industry standards and those required by FERPA in order to continue to use or maintain Student Data. Interplay will provide the School with notice of such change of control and an opportunity to opt in to a successor entity’s use of Student Data or to exercise its option to delete or de-identify such data pursuant to written request. 

User Information Collected. Users provide us with information through the Services. This information may include, but is not limited to, personal information such as your first and last name, User login credentials, email address, phone number, profile picture, address, school district affiliation, and any other information necessary to provide Services.   

Cookies and Internet Tags. We may collect and process information, such as anonymous usage statistics, by using “cookies,” server logs, and other similar technology as you use the Service in order to help us improve the Services and to compile aggregate statistics about the use of Services for internal purposes. Cookies enable you to sign in to the Service and access your stored preferences and settings. If you choose to block this function, it may impair required functionality and therefore your use of the Services.   

User Support. We may collect Student Data and personally identifiable information when Users communicate with User support services.   

By using the Service, you are authorizing us to gather, parse, and retain data related to the provision of the Service.   

Internal and Service-Related Usage. We use information, including Student Data, for internal and service-related purposes and may provide it to third parties to allow us to facilitate the Service. We may use and retain data we collect to provide and improve our services.   

Aggregate Data. Aggregate/De-identified data

We may use de-identified or aggregate data for purposes allowed under FERPA and other Applicable Laws, to research, develop, and improve educational sites, services, and applications and to demonstrate the effectiveness of our products and services. Interplay will not attempt to re-identify de-identified data. We may use aggregate information (which is information that has been collected in summary form such that the data cannot be associated with any individual) for analytics and reports. For example, our promotional materials may note the total number of students served by our programs in the prior year, but that information cannot be used to identify any one student. We may also share de-identified or aggregate data with research partners to help us analyze the information for product improvement and development purposes.

Records and information are de-identified when all personal information has been removed or obscured, such that the remaining information does not reasonably identify a specific individual. We de-identify Student Data in compliance with Applicable Laws and in accordance with the guidelines of NIST SP 800-122. We have implemented internal procedures and controls to protect against the re-identification of de-identified Student Data. Interplay does not disclose de-identified data to its research partners unless that party has agreed in writing not to attempt to re-identify such data.

We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of the Service. We may share information, including Student Data, with our third-party providers as necessary to provide the Service. Additionally, we may use third-party providers for videoconferencing in order to provide our Services. If we transfer personal information to a third party, we will take reasonable and appropriate steps to ensure that the third party collects, processes and discloses personal information only for limited and specified purposes in order to provide Services under the Agreement. We are not responsible for the privacy, information, or other practices of such third-parties.  

Users may be able to log into our products and services using third-party sign-in services. Such services authenticate your identity and provide you with the option to share certain personal information with us, such as your name and email address. If you choose to enable a third-party to share your third-party account credentials with Interplay, we may obtain personal information via that mechanism. You may configure your accounts on these third-party platform services to control the information that such services share. 

No Marketing or Ownership of Student Data and User Data. We will never: 1) rent or sell any Student Data or User personally identifiable information to third parties; 2) share Student Data or User personally identifiable information with third parties for the purpose of targeted advertising; 3) use Student Data or User personally identifiable information for marketing purposes; 4) claim ownership of Student Data or User personally identifiable information.   

As Required by Law and Similar Disclosures. We may access, preserve, and disclose Student Data if we believe doing so is required or permitted by law or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena or to meet national security requirements; respond to your requests; or protect yours’, ours’ or others’ rights, property, or safety.   

Security of Student Data

We take steps to ensure that Student Data is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information provided to us.   

Interplay stores and processes Student Data in accordance with industry standards and applicable law. In this regard, Interplay ensures Student Data is protected from unauthorized access, use, and disclosure. In the event that Interplay learns that the security of Student Data has been compromised, Interplay will notify you pursuant to the terms of the Agreement and as required by applicable law. Interplay will attempt to notify you as promptly as possible under the circumstances of any security breach affecting Student Data that Interplay believes may pose a material risk of harm.   

If Interplay receives notice from a School to delete or destroy Student Data, we will take steps to make sure that the deletion of Student Data complies with FERPA standards.   

To protect Student Data, Interplay maintains an information security program that implements appropriate physical, administrative, and technical safeguards. Interplay conducts risk assessments of its information security program and remediates potential security vulnerabilities if identified.  

Student Data is stored on servers within the United States. 

Subprocessors, service providers, third parties or vendors engaged in providing Services pursuant to an Agreement are bound by written agreement to standards that are no less stringent than industry standards for the handling and treatment of Student Data and personally identifiable information as defined under FERPA. 

COPPA: ​

Our Services comply with all applicable provisions of the Children’s Online Privacy Protection Act (COPPA) (15 U.S.C. 6501 et seq.). To the extent COPPA applies to the information we collect, we process such information for educational purposes only, at the direction of the partnering School and on the basis of educational institutional consent.   

CCPA: ​

The Services we provide to our Customers comply with all applicable provisions of the California Consumer Protection Act (CCPA) (§1798.100 et seq.) The information we collect is solely for the delivery of our Services and is not sold to any third parties. It is our objective to ensure any personally identifiable information we have about our customers is accurate and necessary to provide our Services.  

To the extent CCPA applies to information we collect about individual California consumers, it is your right under CCPA to, access, rectify, object to, request erasure, export or choose how we process any personally identifiable information collected for the delivery of our services at any time. If you are a student or parent of a student at an educational institution using our products and wish to exercise any of these rights, please direct any requests to the appropriate representative at your educational institution. For any other Customers to whom we have sold our products to directly (not an educational institution), you can exercise your rights to pose questions, comments, or concerns by emailing us at support@interplaylearning.com 

Student Privacy Policy: Last Updated September 2026

Contact Us: ​

If you have any questions about this Privacy Policy, please contact us at support@interplaylearning.com

By using the Service or by otherwise providing information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the state of Illinois and the adjudication of any disputes arising in connection with Interplay or the Service will be in accordance with the Terms of Use or Interplay’s Terms and Conditions.

United Kingdom (UK) and European Economic Area (EEA) School Customers:

Interplay acts as a processor that collects information on behalf of a School. If you are a School or an agent of a School in the UK or EEA, your use of our products and services are governed by our Privacy Policy and our Terms of Use detailing our data processing responsibilities. If you are a student or parent of a student, please contact your School to exercise your privacy rights.

We rely on the following lawful bases for processing Student Data:

1. Contract. We process Student Data as required to provide our products and services pursuant to an agreement between Interplay and the School.
2. Consent. We obtain your consent to use to use cookies to collect and process data to understand how our products and services are used.
3. To comply with our legal obligations. We process personal information collected in order to comply with security requirements under data protection laws and cybersecurity laws, and to comply with applicable laws or pursuant to our legal obligations when requested by a government, court, law enforcement.
4. Legitimate Interest. We process personal information without overriding fundamental privacy rights for product and service improvements and analytics, networking and cybersecurity, and for customer communication.

UK and EEA

This section of our Privacy Policy applies to individuals residing in the UK and EEA and how your information is used and processed under applicable Data Privacy Laws, including the General Data Protection Regulation (“GDPR”). Interplay acts as a data processor on behalf of our customers for the personal information, as we only process personal information on behalf of our customers and in accordance with our agreements with them. A customer that has entered into an agreement to use our services controls its instance of the service and any associated data. If you have any questions about the privacy practices of our customers controlling or using your personal data, please contact that entity.

Legal Bases for Processing

Our processing of your personal information for the purposes described in this Privacy Policy is done pursuant to the following legal bases:

• Consent: Where users have provided explicit consent for data collection, per contract.
• Contractual Obligation: To fulfill contractual commitments with clients and users.
• Legitimate Interest: To improve services, conduct analytics, and ensure platform security.
• Legal Compliance: To adhere to legal and regulatory requirements.

Your Privacy Rights

You have certain rights related to the personal information we process when you use our products and services. Some of these rights only apply in certain circumstances, as detailed below:

Right of Access. You have the right to request access and receive information about how we use your personal information and with whom we share it.

Right to Rectification. You have the right to request a correction of your personal information where it is inaccurate or incomplete.

Right to Data Portability. You have the right to request a copy of your personal information in a structured, machine-readable format and to ask us to share this information with another entity.

Right to Erasure. You have the right to request deletion of your personal information if you believe it is no longer necessary for us to retain it, if we are processing based on legitimate interests and you object and we cannot demonstrate an overriding rationale, if you wish to withdraw consent and there are no additional grounds for processing, or if you believe processing is unlawful.

Right to Restriction of Processing. You have the right to ask us to stop the active processing of your personal information if you believe your personal information is inaccurate and while we verify accuracy, if we plan to erase your personal information but you want us to continue to store it, if we no longer need your personal information but you require retention for legal purposes, or if you have objected to us processing your personal information based on our legitimate interests and we are considering your objection.

Right to Object. You may object to our processing of your information based on our legitimate interests. We will no longer process your personal information unless we can demonstrate an overriding legitimate purpose. You also have the right to object to our processing of personal information for marketing communications.

Right to Withdraw Consent. You have the right to withdraw consent if you have provided your consent for us to process your personal information.

To exercise your rights, please contact us at support@interplaylearning.com