T.E. Spall & Son Cut Callback Rates with Interplay Training Content
Since December 2018, Interplay Learning’s courses have been central to T.E. University’s training, with all service techs engaging in training four days a week.
In this case study, discover how T.E. Spall & Son:
Reduced callbacks by 25%, resulting in cost savings and increased operational efficiency.
Turned a profit during slow season by leveraging training during downtime
Improved employee retention with a focused investment in ongoing training
Increased overall technician performance with Interplay’s expansive HVAC catalog
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