Leading Home Service Brands Decrease Technician Callback Rates With Immersive Training
A safe and fun approach to building a confident workforce.
Success Academy prides themselves on the quality of their in-depth technical training curriculum, but they faced constraints with delivering hands-on learning opportunities to the brands’ growing workforce.
In this case study, discover how Success Academy:
- Expanded their hands-on technical training offerings
- Facilitated engaging group immersive training sessions
- Successfully reduced callback rates
- Used cutting-edge training as marketing to increase brand adoption
“Interplay is an excellent opportunity to provide a service to our franchisees and an excellent opportunity to be at the forefront of technology and learning.”
Lance Sinclair
VP of Operations