ON-DEMAND WEBINAR
Beyond OTJ: Building a Smarter Training Program for Campus Maintenance Teams
As seasoned maintenance staff retire, decades of institutional knowledge leave with them, while new hires often start without the technical foundation needed to maintain complex campus systems. The result? Lost time, rising costs, and early turnover.
During this webinar, we’ll explore the core skills new maintenance technicians need to succeed in the university environment and why so many fall behind in their first few months. You’ll learn how a structured, blended training approach that combines immersive simulations with on-the-job application can close those gaps early, reducing costly mistakes and turnover.
By emphasizing safety fundamentals, hands-on troubleshooting, and continuous skills assessment, you’ll see how to build a stronger foundation that boosts engagement, strengthens retention, and prepares technicians for long-term success on campus.
You’ll discover how to:
- Implement a single training solution that delivers measurable skills assessment and structured, simulation-based learning to capture and replace lost institutional knowledge.
- Use immersive simulations to give new hires unlimited, feedback-driven practice on high-voltage and complex systems—risk-free—before they ever touch live campus equipment.
- Structure the first 90 days with clear technical paths, performance milestones, and career laddering to build confidence, engagement, and long-term retention.
Meet the Speakers
Dan Clapper
Head of Business and Learner Outcomes, Interplay
With over 25 years of experience in a variety of roles across the HVAC market, Dan has developed a passion for helping trade professionals grow their businesses and their people. From installing boilers and HVAC equipment with his father as a teenager to training thousands of HVAC professionals across the country at the manufacturing level, Dan has a unique perspective on best practices for developing and maintaining a strong team. At Interplay, Dan helps business owners and leaders leverage 3D simulation-based training to help attract new talent to the industry and upskill them faster and more efficiently than ever before.
Christopher Horwitz
Associate Vice President of Facilities Management, Maryland Institute College of Art
Christopher Horwitz currently serves as the Associate Vice President for Facilities Management at the Maryland Institute College of Art (MICA) in Baltimore, providing facilities leadership and support to a campus that dates back to 1826 and enrolls over 1,600 students.
He has over 20 years of experience in property and facilities management. His experience has encompassed the Atlanta, Baltimore, Chicago, and Houston markets, managing a variety of property types, sizes, and age. Additionally, he is a Certified Facility Manager (CFM) and Sustainability Facilities Professional (SFP).
Kenneth Hall
Facilities Services Occupational Training Manager
Georgetown University
Kenneth Hall currently holds the position of Facilities Services Occupational Training Manager at Georgetown University located in Washington DC. He has over twenty-three years of progressive experience in Facilities Management as an engineer, project manager, and operations director.