Mid-Florida Heating & Air Turns Green Techs Profitable in 90 Days

With New-Hire Training Pathways from Interplay Learning

Mid-Florida Heating & Air is dedicated to providing a productive team environment that fosters growth through training and personal development. Yet the growing skills shortage created challenges in getting their green techs up to speed quickly.

In this case study, discover how Mid-Florida Heating & Air:

  • Earned 22% more revenue training techs with
    Interplay from day one
  • Promoted green techs to profitable team members within 90 days
  • Increased average billing for entry-level tech
    service tickets by 270%
  • Reduced training expenses by 63%
  • Retained and promoted 88% of new hires
Travis Lyons, VP of Operations
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“The new technicians that stay engaged in the training and stick to it are more confident in their abilities & generating way more revenue in the field; much faster than I could’ve imagined.”

Travis Lyons

VP of Operations