Omnidian Cuts Training Time, Expands Labor Pool with Interplay’s Digital Platform

Omnidian agents handle over-the-phone system troubleshooting and needed expertise in remote installation assessment.

In this case study, discover how Omnidian:

Widened talent pool with comprehensive in-house training, lowering entry barriers for inexperienced applicants.
Achieved a 50% reduction in onboarding and training time for new agents through scalable, online training.
Reduced burden on internal resources for training.
Enabled ongoing, self-directed technical education.

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Omnidian Cuts Training Time, Expands Labor Pool with Interplay’s Digital Platform

In this case study, discover how Omnidian:

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