Austin, TX — June 11, 2025 — Interplay Learning, the leading provider of immersive skilled trades training, and HappyCo, the premier performance asset management platform for multifamily operators, today announced a strategic integration that bridges technician training with real-time property operations via the HappyCo Plugins ecosystem. By displaying verified training from Interplay Learning in HappyCo’s platform, multifamily property managers and maintenance leaders now have the information they need to assign work orders with greater confidence and precision.
With this integration, property teams gain real-time visibility into technician skills and training progress, including course completions, within HappyCo’s Maintenance Technician Profiles. By surfacing Interplay’s skills data alongside work order history, inspections, and resident satisfaction scores, managers can now assign tasks based on proven capabilities, reduce repeat repairs, and streamline technician deployment across properties. Technicians benefit as well, with their skills and achievements now recognized and embedded directly into the operational workflow.
“This integration represents a major step toward aligning technician development with operational readiness,” said Doug Donovan, CEO and founder, Interplay Learning. “By embedding verified training data directly into the platforms teams already use, we’re turning skills into actionable insights that improve performance, reduce inefficiencies, and support ongoing career development.”
“Strong maintenance depends on strong, skilled teams,” added Jindou Lee, CEO and founder, HappyCo. “Interplay brings an unparalleled training experience to multifamily, and we’re excited to make that data actionable through our Plugins ecosystem. Together, we’re helping operators close the gap between learning and doing – empowering teams from day one.”
Key Benefits of the Integration:
- Training Visibility in Context: Gain real-time insight into technician readiness by embedding training progress from Interplay directly within HappyCo workflows.
- Skills-Based Task Delegation: Assign work orders based on verified skills to reduce callbacks and ensure the right technician is matched with each task.
- Faster, Smarter Development: Identify skill gaps early and prioritize upskilling efforts to accelerate technician growth and strengthen team performance.
- Portfolio-Wide Oversight: Leverage training, maintenance, and inspection data together to inform staffing decisions, optimize hiring, and improve workforce planning.
This integration transforms technician profiles into comprehensive, actionable records, allowing maintenance teams to not only track performance, but also drive it. The result: higher first-time fix rates, better resident experiences, and more strategic workforce planning.
Available now through the HappyCo Plugins ecosystem, the integration requires no custom development and can be activated immediately for operators using both platforms. Interplay Learning and HappyCo will showcase the integration live at Booth 2457 during the 2025 Apartmentalize Conference, hosted by the National Apartment Association (NAA), in Las Vegas on June 12-13. Attendees are invited to experience the integration firsthand and learn how it supports technician readiness, operational alignment, and long-term workforce development. To learn more, visit www.interplaylearning.com.
About HappyCo
HappyCo is the premier asset performance management platform for multifamily property management companies. Through centralized maintenance, inspections, team analytics, and a flexible Plugins ecosystem, HappyCo equips operators with tools to drive efficiency, reduce risk, and elevate property operations. Founded in 2011 and headquartered in San Diego, CA. Visit www.happy.co for more.
About Interplay Learning
Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions. Leveraging instructor-led training, online simulations, AI and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives.
Recent accolades include Fast Company’s Annual List of the World’s Most Innovative Companies of 2024, AHR’s 2024 Innovation Award, IACET 2024 Innovation of the Year Award, NFMT 2024 Vision Awards and Forbes’ 2023 America’s Best Startup Employers.
Visit www.interplaylearning.com to learn more.
