Skills Assessment

Does this sound familiar?

• Resumes and interviews don’t tell the full story.
• The same service issues keep popping up, no matter who you send.
• You don’t have an objective way to evaluate mid-level techs and tailor advanced training.
• You’re finding out about skills gaps only after callbacks or customer complaints.

With Interplay Learning’s Skills Assessments, you can finally see what’s real, not what’s assumed.

Our data-driven assessments give you an objective view of your team’s strengths and weaknesses so you can make smarter hiring, promotion, and training decisions. You’ll gain clarity on where each technician stands, what competencies they need to develop, and how much effort it will take to close those gaps.

Cut the Guesswork Out of Training

Each assessment includes 30–60 randomized questions that take about 45 minutes to complete and are aligned to key industry competencies. Once complete, admins and learners will both receive an instant report highlighting overall performance and specific skill gaps, plus guided training paths and course recommendations directly in our training platform.

Assessments are available for:

HVAC, Commercial HVAC, Multi-Family Maintenance, Electrical, Plumbing, Facilities Maintenance, Solar, and Industrial Maintenance.