There's more to Maintenance than Nuts and Bolts

Technical Skills Aren’t Enough

It’s a combination of skills development and focus on the end user that’s central to leading a highly skilled maintenance team.

The most effective service managers all approach maintenance training with 5 things in mind:

  • They put their employees first
  • They understand what doesn’t work
  • They empower their people to do more, internally
  • They stay current with training technology
  • They incentivize learning
Jeff Hazel, Multi-Family Expert at Interplay Learning

In Memory of Jeff Hazel

Multi-family trailblazer, Jeff Hazel, shares 5 inspiring lessons he’s learned throughout his multi-family maintenance career to help you lead your team.

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“Education is the backbone of life and empowering people through knowledge makes me feel good as a person. At the end of the day, we’re not looking for people to just fill a job, we’re looking for them to have a rewarding career and feel better about themselves.”
Jeff Hazel

Service Training Manager, Edward Rose & Sons