We recommend downloading the app for best simulation performance. If unable to access the app, follow these best practice tips.
- Preferably use Chrome, Firefox, or Safari web browsers
- Disable any kind of ad-blocking extensions
- Close other tabs and web browser windows
- Close other programs that may be consuming your computer's resources and network connection especially communications and messaging apps like Skype and make sure no downloads are being done (P2P, torrents or OS updates).
- If in Chrome, type chrome://flags/ in the address bar, ensure that "Override software rendering list" is "Enabled"
- As always, if you still have a persisting technical issue, email Interplay Learning Support via email@example.com