We've gotten a handful of reports of the ResCaz left-hand menu blocking the tool box, preventing access. If this happens during the ResCaz exam the student's score will be manually calculated and submitted to RESNET. In this event, follow the steps below the image.
Is the ResCaz menu bar covering the tool box and clipboard?
1. Complete as many pages of the exam as you can.
2. Submit the exam.
3. Relaunch the test.
4. Complete only the sections of the exam you could not during the first attempt
5. Send the name and email address of the student who's score is to be manually calculated to email@example.com.
We will manually calculate the student's score and submit it to RESNET, the training provider and student.